Terms and conditions

Shipment cannot be effected until an order is paid in full or a non-editable image of an EFT transaction receipt is sighted.

Shipping fees include handling and packing as well as transport costs.

We operate a flat rate shipping fee to most major centres. However, some large or heavy products may cost more to ship to some destinations outside the major centres and we reserve the right to levy additional freight charges in those instances. We will contact you prior to shipping if additional charges are applicable. You have the option of cancelling your order if you do not wish to accept the charges.

Because we dispatch from different warehouses around Australia, there are occasions where we may not be able ship orders for multiple products together and additional shipping charges may apply. We will contact you prior to shipping if additional charges are payable. You have the option of cancelling your order if you do not wish to accept the charges.

Please choose a delivery address where someone will be available to receive your order. Work or business addresses are the best options. We use StarTrack Express overnight services extensively.

All price matching offers relate to products sourced through authorised Australian distribution channels. We cannot price match products offered by retailers who source their stock through the unoffical "Grey Market". In many cases Grey Market products do not have local warranties or support.

All warranty returns must be authorised prior to returning goods to us. We do not accept warranty returns at our postal address. Please contact us by phone or email to make arrangements.